IT Human Resources research and best practice

Last updated: 5 November 2008

   

 

 

How to buy our research:

If you are interested in details of a particular publication email us at:

researchatdiazresearch.com

replacing "at" with the usual "@" symbol.

 

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If you are interested in a research subscription, visit our Subscriptions page then contact us.

 

Research objectives

We have two: to be interesting and to be helpful.

The latter is more important. We encourage clients to tell us what would be helpful for them and will revise the research schedule accordingly.

Research processes

Our research process varies between types of publication and topic.

Snapshot Research Reports are compiled simply on the basis of analysing clients' completed questionnaires. These are quantitative reports, with a small amount of comment reproduced alongside figures and tables.

Our other research (e.g. Analyst Notes, Spotlight Reports) typically involves a mix of telephone interviews, exchange (with clients) of details of their practices, some quantitative analysis, perhaps a literature/ web search, often plus an injection of consulting experience.

In conducting research we only use analysts with a track record of consulting experience with blue chip companies.

Buying our research

Although many of our clients choose to subscribe to one or other of our services, some of our research publications are available on a one-off basis.

Subscriptions are more cost-effective.

Analyst Notes

These are short (4 or 5 page) pieces of analysis or overviews of key topics, or key news items. Example titles:

  Managing freelance IT workers, or IT contractors
  Managing sickness absence in IT
  Equipping the IT HR function for success
  Developing IT project management capability
  IT recruitment: what works best?
  Compensation for standby working in IT
  Getting more from senior technical experts

  Making global IT HR work
  IT resource pools & resource managers: the reality

 

Spotlight Papers

These look at key topics and are 20-30 pages in length. They distil consultant-level expertise and up-to-date knowledge into readable and actionable papers and come with an Executive Summary in PowerPoint format:

IT People & Organization Review 2008: 
A Review of the IT Human Resources scene as we enter 2008 
This Annual Review reviews the facts and the trends in IT people and organization as we proceed into 2008, and draws some conclusions about likely developments. It is research based, and in extrapolating into the future identifies some actionable steps that IT and IT HR leaders should bear in mind as they formulate their priorities and plans.
Diaz Reference: 4016/1

Retention Bonuses: 
The use of deferred bonuses in IT 
This unique Spotlight Paper gives some conceptual frameworks that will help understand what deferred bonuses do, and do not do. It also gives practical advice on the characteristics, effects and design of retention bonuses.
Contents Page as a PDF
Diaz Reference: 4001/2

Managing performance at work: 
10 points for IT teams 
This Spotlight Paper gives 10 points for IT Human Resource managers and their senior IT colleagues in terms of improving performance management in IT areas. 
Diaz Reference: 4007/2

Briefings and Handbooks

These are are practical guides on how to tackle specific issues - including sample outputs to help you decide what is right for you. They give you consultant expertise without the delay and cost involved - and also include some telephone consultant access so you can get advice on your specific situation. They are typically 100+ pages in length.

Structuring the IT Function:
Dilemmas and themes in the design of the IT organization 

CIOs and those who advise them have very little to help them think through the process of structuring the IT function. As well as the question of what will be most effective, there are personal agendas and business interface issues to be tackled. This Research Briefing reviews the principal structural dilemmas and options, and describes a proven restructuring process.
Contents Page as a PDF
Diaz Reference: 3009/2

Career Structures for Systems People: 
A Handbook

This is the definitive treatment of IT careers structures and frameworks. There is no other product available anywhere in Europe or further afield that is remotely like it. If you are considering developing a better career structure, or introducing changes to your existing arrangements, you will get value from this product. 
Diaz Reference: 3007/2

Recognizing and rewarding the senior individual contributor 
Career paths and reward for internal IT consultancy roles 

The question of career structures and reward for senior technical specialists is a familiar one. This Briefing, based on extensive consulting experience, establishes some solid principals, helps identify the approach and option most suitable for you, and gives examples of career paths for senior individual contributors.
Contents Page as a PDF
Diaz Reference: 3003/2

Snapshot Research Reports

These are are quantitative, concise and punchy (c. 10-20 pages in length) and give the key statistics about what is happening in IT HR among blue chip companies. They are available only to subscription clients who participate - i.e. contribute data. The following Contents pages allow you to understand the general nature of Snapshot Research.

 

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