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The trusted hub for IT people and organization best practice  


We track the latest developments - ideas, practices, trends - and publish our conclusions in a range of formats, explained in the following links:

Analyst Notes: concise and actionable advice on specific topics Spotlight Papers: in-depth guidance Snapshot Research Reports: quantitative findings IT People & Organization Review: what to expect in the year ahead

For a listing of some of these research publications, see the research library.

Accessing research ...

For some time now, research has only been open to subscribing members of one or another programme. This may be changing in 2017, following a review of a wide range of options.

And informal, fast answers ...

It's not just about formal research. We have been able to help many programme members answer the urgent questions that they suddenly encounter. For example ... What is the typical span of control in IT functions these days?  How often do others review their standby and callout policies?  What are the big trends on global footprint?  What are typical policies on IT certifications?  How many companies have pay scales specific to IT?  How many companies use a communities of practice model?  Or have a resource manager role? What's the current level of recruitment into onshore locations?

QUICK INFORMATION EXCHANGES can get you a fast answer to questions like these. The exchanges are often followed up by teleconferences, or face-to-face OpenExchanges, or wider more in-depth research.